Terms of Service
Last Updated: October 23, 2025
1. Acceptance of Terms
By accessing or using the Mendo Grass website (mendograss.com) or purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
Mendo Grass provides certified organic microgreens and wheatgrass through:
- Home delivery subscription services (B2C)
- Restaurant and food service partnerships (B2B)
- School district partnerships (B2B)
- Farmers market sales
- Retail partnerships with local grocers
3. Orders and Subscriptions
3.1 Product Availability
All products are grown-to-order and subject to availability. We reserve the right to limit quantities or discontinue products at any time.
3.2 Lead Times
- Home Delivery: First delivery within 1-2 weeks of order
- B2B Partnerships: Approximately 3 weeks lead time for new accounts
3.3 Subscription Services
Subscriptions renew automatically at the selected frequency (weekly, bi-weekly, or monthly). You may pause, skip, or cancel your subscription at any time with no penalties.
3.4 Order Modifications
To modify or skip an upcoming order, please contact us before we begin growing your order. We typically reach out via text or email for weekly confirmation.
4. Pricing and Payment
4.1 Pricing
All prices are in USD and subject to change without notice. Current pricing:
- Home Delivery: $13.50 per 4oz weekly
- Restaurants/Schools: $30.00 per tray
4.2 Payment Terms
- Home Delivery: Payment due at time of order or recurring billing
- Schools: Net 15 payment terms available
- Restaurants: Payment terms negotiable on case-by-case basis
4.3 Failed Payments
If a payment fails, we will attempt to contact you. Subscriptions may be paused until payment is received.
5. Delivery and Pickup
5.1 Delivery Areas
We currently deliver to:
- Ukiah, CA
- Healdsburg, CA
- Sebastopol, CA
- Mendocino County (for B2B accounts)
5.2 Pickup Options
Pickup is available at our farmers market locations (see website for current schedule).
5.3 Delivery Risk
Risk of loss and title for products pass to you upon delivery. We are not responsible for products left unattended after delivery.
6. Product Quality and Freshness
Our products are harvested within 24 hours of delivery. We guarantee fresh, certified organic microgreens and wheatgrass.
6.1 Product Variability
For tray-based orders (B2B), different products provide different yields per tray. By purchasing, you accept this natural product variability.
6.2 Quality Issues
If you receive damaged or unsatisfactory products, please contact us within 24 hours of delivery. We will work with you to resolve the issue through replacement or refund.
7. Cancellation and Refund Policy
7.1 Subscription Cancellation
You may cancel your subscription at any time with no cancellation fees. Cancel by contacting us at adam@mendograss.com or (707) 391-9659.
7.2 Refunds
Due to the perishable nature of our products, we do not offer refunds except in cases of:
- Product quality issues (reported within 24 hours)
- Non-delivery or failed delivery attempts
- Billing errors
8. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Mendo Grass and protected by copyright and trademark laws. You may not use our content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Mendo Grass shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the products in question.
10. Indemnification
You agree to indemnify and hold Mendo Grass harmless from any claims, damages, or expenses arising from your violation of these Terms of Service or your use of our products.
11. Governing Law
These Terms of Service are governed by the laws of the State of California. Any disputes shall be resolved in the courts of Mendocino County, California.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new terms.
13. Contact Information
For questions about these Terms of Service, please contact: