Privacy Policy

1. Introduction

Mendo Grass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mendograss.com or make a purchase from us.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter
• Place an order for products
• Contact us via email or phone
• Sign up for a subscription service

This information may include:

• Name
• Email address
• Phone number
• Delivery address
• Payment information
• School or restaurant affiliation (for B2B customers)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you newsletters and marketing communications (with your consent)
• Respond to your inquiries and customer service requests
• Improve our website and services
• Comply with legal obligations
• Prevent fraudulent transactions

4. Email Marketing & Opt-Out Rights

If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Emailing us at adam@mendograss.com with "UNSUBSCRIBE" in the subject line
• Calling us at (707) 391-9659

Please note that unsubscribing from marketing emails will not affect transactional emails related to your orders.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition of our business

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Receive your data in a portable format

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights. See Section 9 for details.

8. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information about:

• Categories of personal information collected
• Sources from which we collect personal information
• Business or commercial purpose for collecting information
• Categories of third parties with whom we share information
• Specific pieces of personal information we have collected about you

California residents also have the right to request deletion of their personal information and to opt-out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

13. Do Not Sell My Personal Information

We do not sell personal information. If you still wish to submit a formal "Do Not Sell" request under CCPA, please email us at adam@mendograss.com with "DO NOT SELL MY INFORMATION" in the subject line.